If you are spending money to improve existing or create new products, services, or processes there is a good chance you are doing R&D. This can come in many forms including: optimising manufacturing process, creating an app to provide a better customer experience to customers, or developing a new food product with a unique blend of ingredients.
You could be eligible to claim the refundable R&D Tax Incentive if your business is:
a for profit entity incorporated in Australia as a company
spent more than 20 thousand dollars last financial year
earned less than 20 million dollars last financial year