Updates to our service enhancements & fees
For more than four years, Nifty Grants has been supporting small Australian businesses and startups to claim the R&D Tax Incentive.
When a team from PwC first conceived the concept and developed the platform, the idea was to create a way for smaller companies to access PwC expertise in a lower-touch and affordable way.
Over time and as a result of external factors, including increased attention and scrutiny of claims of all sizes and industries from the regulators (AusIndustry and the ATO), we have had to pivot our service model - which also affects how we charge for our service.
The aim of our new service delivery model is to ensure that we can provide you with an outcome that places your R&D claim in the most defensible position. We’re doing this by:
- Being more hands on - providing more support and feedback throughout the claim process
- Getting stuck into the detail - resolving the detail and intricacies of your business and R&D activities
- Dedicated more time - ensuring that you get the exceptional service that you’d expect from PwC’s Nifty Grants
With these service enhancements, the cost to delivering our service has to increase. Keeping in line with our brand promise of transparency in service delivery and pricing, our new fee structure will remain as fixed-fee, based on spend with a minimum service fee of $5,000 (plus GST). Read further detail about the new service fees here.
More complex claims need more time and attention
In addition to an overall fee increase, where we deem a claim to be more complex than a standard claim, we reserve the right to review and recommend an additional ‘complex claim’ fee.
There are a number of factors that can mean a particular company or claim requires specific expertise and time to resolve. These more complex claims take more time, and we need to levy a surcharge to avoid raising the base fee to cope with the variance. We feel this is the most fair and equitable approach.
How will our specialists determine and communicate ‘complex claims’
We will aim to identify these ‘complexity issues’ up front and advise whether a complexity is significant enough to require additional resolution time and cost. The more information you can provide us upfront (ie on an R&D Assist call or in your R&D claim form), the less likely it is that we uncover these difficulties after the claim progress has been started, so we encourage early discussion.
To determine whether a claim may have ‘complexities’, we will undertake the standard claim eligibility review as well a complexity review. So you will still know your expected fee upfront.
Transparency is core to the Nifty Grants business so we will advise you if a complexity surcharge is required for your claim as soon as possible in the process.
What is a ‘complex claim’?
Examples of complex claims present with factors such as:
- Nested corporate structures with significant cross-charges and loans
- Trusts and parent companies with varying tax arrangements
- Core activities that involve overseas entities or sub-contractors
- Government grants received for R&D activities
- Multi-year feedstock adjustments or payments to associates
- Significant commercial activities alongside the R&D activities
If we can resolve the complexity with a simple question and answer then it won’t impact your fees.
Options for customers with complex claims
With ample information upfront, our team will to determine if your claim is complex and will require more time as soon as possible.
In the case one of our R&D Tax specialists deems your claim to be complex, you have two options:
- Allow us to proceed with the standard review process with additional time and attention given to your claim. For this, you will be charged the complexity fee of $1,000 (plus GST)
- Where your R&D Tax specialist believes it is feasible to resolve the complexity issue quite simply, you can book an hour R&D Assist call for $300 (plus GST). Note that this option may not be suitable for every customer, please consult with your specialist.
Need more information?
Leave us a message, with complete detail of your question, in the Ask for help box in bottom right of your screen and we'll be in touch.